Shipping & Returns (Aftercare Kit only)

Shipping

• Carrier: An Post Express Tracked Postage
• Dispatch: Typically within 1–2 business days
• Tracking: Tracking details are emailed when your order ships
• Click & Collect: Free collection at clinic (by appointment)

Returns

• Window: 30 calendar days from delivery
• Condition: Unopened, factory-sealed product in resaleable condition
• Process: Email admin@drjgbrowne.com with your order number for an RMA before sending anything back
• Refunds: Issued to the original payment method after inspection

Services (consultations, treatments) are not shippable items and are not covered by this policy.